Concourse hallway photo

ROA knows the importance of great service.

Roanoke-Blacksburg Regional Airport is dedicated to making your trip as easy as possible by offering all the services you need. Everything is conveniently located within the terminal and clearly marked with signage.


  • Elevators:
    1- Beside escalator
    2- Near gate #2
    3- Between gates #5 & #6
  • Wheelchairs available at airline ticket counters
  • Five passenger loading bridges
  • Wheelchair-accessible restrooms, restaurants and ramp to terminal

Airport Ambassadors

On the first floor of the terminal, before the screening checkpoint, dedicated volunteer airport ambassadors are available to answer questions about your flight or that of your family or friend. Ambassadors also have fantastic knowledge of area transportation and lodging options and local attractions.


An ATM is located to the left of the entrance to the restaurant (second floor before security).


ROA invites you to use small work desks located along the second-floor balcony outside security, or the technology bars located in each airline gate. Electrical outlets are located nearby.

Food & Beverage 

Tailwind Concessions offers a restaurant and full bar before and past the screening checkpoint. The restaurant pre-security operates from approximately 8 a.m. to 5 p.m. The restaurant past the checkpoint operates from approximately 5 a.m. until the last flight of the evening boards.


A U.S. mailbox is located on the first floor next to the main sliding doors in the center of the terminal.

Nursing Room

A private nursing room is next to the women's restroom on the concourse post-screening checkpoint.

News & Gift Shop

Hudson News and Gifts operates two stores: One before and one past the screening checkpoint. Both stores carry gifts, snacks, drinks, and reading material. The stores also offer technology items, greeting cards, and travel-size products. They operate from approximately 5 a.m. until the last flight of the evening boards. 

Passenger Paging

Available from 5:45 a.m. to approximately midnight. Please stop by the Public Safety Office on the second floor.

Pet Relief Area

A pet relief area is available for your pets to stretch their legs and take potty breaks. Small grass areas with Mutt Mitts (disposable bags) and trashcans are conveniently located outside the end of the terminal lobby (near Door 5). For service animals, there is a Service Animal Relief Area past the screening checkpoint. If you have a service animal, please ask an airline employee to escort you and your animal to the service relief area.

Vending Machines

Drink and snack machines are located in the rental car facility.


Free wireless internet access is available throughout the terminal. To connect, select the ROA-WI-FI network and open your browser.